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FAQs

What are The Centurion Lounge locations and hours?

We are open in the following airports:

  • Dallas/Fort Worth International Airport (Terminal D, opposite Gate D17 on the mezzanine), 5:30 am – 10 pm
  • IAH/Intercontinental Houston Airport (Terminal D, access via elevators near Gate D6) 5:30 am - 9 pm
  • Las Vegas McCarran International Airport (Concourse D, opposite Gate D1), 5 am – 11 pm
  • Miami International Airport (Concourse D, near Gate D12), 5 am - 11 pm
  • New York's LaGuardia Airport (Terminal B, pre-security, on the upper level), Sunday - Friday 5:30 am – 8 pm, Saturday 5:30 am – 6:30 pm
  • San Francisco International Airport (Terminal 3, near Gate 74), 5 am – 11 pm
  • Seattle-Tacoma International Airport (Concourse B, opposite Gate B3), 5 am - 10 pm
Who is eligible to visit The Centurion Lounge?

Access to The Centurion Lounge is complimentary for global Platinum Card® and Centurion® Members. All other Card Members with a valid American Express® Credit or Charge Card are eligible to purchase access to the Lounge for $50 per day, subject to capacity. 

To access The Centurion Lounge, the Card Member must present The Centurion agent with the following upon each visit: his or her valid Card, a boarding pass showing a confirmed reservation for same-day travel on any carrier and a government-issued I.D.

For more information on access and guest policies, please view the Access page.

PLATINUM CARDS ELIGIBLE FOR COMPLIMENTARY ACCESS


Note: Certain Platinum Cards may display the name and/or logo of a third party merchant or financial institution. For questions about eligibility of these Platinum Cards for complimentary access to The Centurion network, please call the number on the back of your Card.

What services and amenities does The Centurion Lounge offer?

The Centurion Lounge offers the following services and amenities at no additional cost once you enter the Lounge. All are available on a first-come, first-served basis and may not be reserved in advance. Certain services and amenities, such as conference rooms and spa services, are subject to availability and are not guaranteed.

  • Member Services Professionals available to assist with your current travel itinerary, book future travel, address Card inquiries, make restaurant reservations and handle other requests
  • Fresh, seasonally-inspired fare developed in partnership with renowned local chefs
  • Signature cocktails, premium spirits and curated wines
  • High-speed Wi-Fi
  • Semi-private workspaces
  • Computer bar with printer/fax/copier
  • TVs, magazines and newspapers
  • Spa services*
  • Wine tasting area*
  • Conference room*
  • Shower suites*  For Lounges who offer Shower suites - Please note the shower is offered one hour prior to closing and is subject to availability
  • Family room*
  • Luggage lockers*

    *Available in select locations.

What if I lost an item or left it behind?

Lost items are turned over to airport lost and found. If we can identify the owner of the item, we will attempt to contact him or her before delivering the item to airport lost and found.

What are The Centurion Lounge house rules?

We ask that all guests observe the following house rules. We reserve the right to deny entry to any guest, or require any guest to leave, due to conduct that is inappropriate or disruptive to other guests, at the discretion of the staff.

  • Alcoholic beverages will not be served to anyone under 21 years of age or to anyone who appears to be intoxicated.
  • Food and alcoholic beverages may not be brought into, or removed from, the premises.
  • Smoking, chewing tobacco, smokeless tobacco and electronic cigarette use are not permitted.
  • Airline, airport and industry employees are not permitted to enter while in uniform or while wearing branded apparel or company/airport identification badges. This includes employees of private and corporate aircraft and charter carriers.
  • Service animals are permitted. Animals that are traveling with you in carriers are also permitted, provided they remain in their carriers at all times and do not disrupt other guests.

Make the Most of Every Journey

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Become a Platinum Card® Member and enjoy complimentary access to The Centurion Lounge. Terms and restrictions apply.


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